KnowledgeSync is an enterprise-wide Business Activity Monitoring (BAM) solution that combines business intelligence, alerts, and workflow to keep you on top of your business. It is an invisible assistant for your office that takes care of repetitive business processes such as:
It handles inquiries such as questions for your customer support staff, requests for product information, and registrations for class enrollments.
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Delivering client invoices and statements
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Emailing alerts when events occur in your ERP system
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Assigning leads to salespeople
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Distributing analytical reports to your staff
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Monitors incoming email and your website for requests, questions, and inquiries
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